Existing clients
Client service, all in one place.
Find the right next step for your policy. No client portal login is needed. For urgent policy questions, call the agency; for emergencies, contact emergency services.
Please call 405-588-1201 or email service@browninsuregroup.com to start your request. Online requests are not available yet. Do not email sensitive documents or identifiers.
Claims help →
Use the claims instructions on your policy or your insurer’s verified claims contact. If you need help finding the right contact, our agency can help.
Payment guidance →
Follow the payment instructions on your bill or premium-finance statement. Not sure where to pay? Contact us before sending payment.
Request proof of insurance →
Ask for a certificate, ID card or other proof of coverage. Tell us what document you need and when you need it.
Request a policy change →
Tell us what you would like to change and the date you have in mind. We will review your request and discuss next steps.
Update contact information →
Let us know that your contact information has changed. Staff can help confirm which records need to be updated.
Request a policy review →
A yearly review can help identify gaps as your business and household change.
Request policy documents →
Ask for a copy of your policy, declarations page or another policy document. Tell us what you need and when you need it.
Sending a request does not bind coverage, change a policy, complete payment or formally report a claim to an insurer. Follow the instructions on your policy, bill or premium-finance statement.